INTERACTIVE COURSE

Introductory BSL Induction for NHS Frontline Workers

Objectives
  • Equip NHS frontline workers with basic British Sign Language (BSL) communication skills necessary for effective patient interaction.
  • Provide a solid foundation in BSL to enable NHS staff to understand and respond to the specific needs of deaf and hearing-impaired patients.
  • Enhance the quality of care for patients by improving accessibility and removing communication barriers.
course

About this course

This training course is designed specifically for NHS frontline workers seeking an initial induction into basic British Sign Language (BSL). As a dedicated and empathetic healthcare professional, you'll benefit from a flexible learning schedule that allows you to balance work and study. The course is tailored to help you immediately apply sign language skills in a patient care setting, aiding in your personal and professional growth. With a blend of online learning modules and practical exercises, this accredited course fits seamlessly into your busy life, fostering your aim to improve communication and enhance patient care.

Skills You Will Gain

Familiarity with basic BSL vocabulary related to healthcare
Ability to greet patients and introduce oneself using BSL
Proficiency in BSL finger-spelling to communicate names and specific medical terms
Understanding of BSL grammar and sentence structure
Skills in asking and answering basic questions about health and wellbeing in BSL
Knowledge of BSL signs for symptoms, illnesses, and medical procedures
Ability to understand and convey BSL numerical information (e.g., pain scales, dosages, timings)
Competence in using non-manual features (facial expressions, body language) to support communication
Skills for explaining treatment plans and patient care instructions using BSL
Ability to comprehend and use BSL etiquette within a healthcare setting
Awareness of the cultural and communication needs of the Deaf community
Capacity to engage in BSL small talk for building rapport with patients
Development of BSL emergency and critical care communication skills
Familiarization with assistive technologies and communication aids
Continual reflective practice for improving BSL proficiency

These in-demand skills will help you excel in your career

Syllabus

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21 Lessons

1

Introduction to BSL and Deaf Awareness

This module provides an introduction to British Sign Language (BSL) and the Deaf community. You will learn about Deaf culture and the importance of communication in providing inclusive healthcare services.

4 Lessons
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2

BSL for Healthcare: Essential Vocabulary

This module focuses on developing a core vocabulary in BSL pertinent to the healthcare setting. Learn to communicate effectively with Deaf patients about their health and needs.

5 Lessons
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3

Daily Communication in NHS Settings

Enhance your practical BSL skills for daily use in NHS settings. This module covers routine interactions with Deaf patients and colleagues.

4 Lessons
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4

Interactive BSL and Patient Engagement

Learn how to engage with Deaf patients using BSL, ensuring effective communication and understanding. This module involves interactive role-playing and real-life scenarios.

2 Lessons
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5

Advanced Communication Strategies

This module aims to build advanced communication skills for nuanced discussions with Deaf patients. It covers complex medical conversations and emotional support.

4 Lessons
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6

Assessment and Certification

The final module includes a comprehensive assessment of your BSL skills and an overview of your learning journey. Successful completion will earn you a certificate in Introductory BSL for NHS Frontline Workers.

2 Lessons
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