INTERACTIVE COURSE
Deaf Awareness and BSL for Event Security Operatives
Objectives
- Acquire the fundamental skills of British Sign Language (BSL) to effectively communicate with deaf and hard-of-hearing individuals at events.
- Learn security-specific BSL vocabulary that is pertinent to frontline security work at events and festivals.
- Enhance understanding of deaf culture and etiquette to provide more inclusive customer service.
Unlock the World of British Sign Language
Embark on a transformative journey with our British Sign Language (BSL) courses, designed to bridge the gap between you and the vibrant Deaf community. Whether you're starting from scratch or aiming to polish your skills, our comprehensive curriculum caters to all levels of learners. Discover the beauty and depth of BSL through interactive lessons, immersive videos, and engaging practice sessions, all crafted by expert instructors. Embrace this opportunity to enhance your communication abilities, deepen your connections, and open up new personal and professional horizons. Join us and unlock the world of British Sign Language today!
Access Aide Memoire
About this course
This bespoke work-based training course is tailored for event security personnel like yourself, aiming to enhance communication abilities with deaf and hard of hearing attendees during events. As an observant and communicative individual, you'll learn British Sign Language (BSL) basics and specific signs relevant to event security. It is a companion to our online and site based deaf awareness for events workshops. You’ll gain a certificate of completion from The Skills Partnership Ltd and all materials will be available to you as an ongoing reference within the app that can be accessed on your smartphone, tablet or laptop/desktop computer.
Skills You Will Gain
Syllabus
9 Lessons
Essential Security Communication
Clear and effective communication is the foundation of any successful security operation. This module introduces essential signs for identifying yourself, giving critical commands, and directing others in various situations. By learning these fundamental communication tools, you will be better prepared to maintain control, provide instructions, and interact confidently and professionally in high-pressure or emergency scenarios.
Reporting and Describing Situations
In security roles, the ability to accurately report and describe situations is essential for maintaining safety and ensuring a swift response. This module focuses on key signs for communicating about emergencies, identifying suspicious activities, and gathering critical details. By mastering these skills, you will be equipped to provide clear, concise information and ask the right questions, enhancing your effectiveness in handling a wide range of security scenarios.
Safety Awareness and Locations
Knowing how to communicate about key locations and maintain situational awareness is crucial for ensuring safety in any environment. This module covers signs for common security-related places, such as public facilities, schools, and workplaces, as well as essential navigation directions. By mastering these signs, you will be able to give clear guidance, manage crowd movements, and respond effectively to incidents, helping to keep people safe and operations running smoothly.
Emotional State and Well-Being Assessment
Understanding and addressing emotional states is vital for maintaining a secure and supportive environment. This module focuses on signs that help you recognise and respond to feelings of stress, fear, and fatigue. By learning how to communicate about emotions and assess well-being, you will be equipped to handle tense situations sensitively and ensure the safety and mental health of those involved, including yourself and your colleagues.